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SERVICES 2019-09-24T06:33:19+00:00

SERVICE LEVEL AGREEMENTS

AVAILABILITY

12 Months a Year Availability, An assurance that a trained resource is working on the tasks 12 months a year, which means there is NO Annual Leave, NO Sick Leave, NO Emergency Leave and you have assured service on all working days.

REPLACEMENT

Immediate Replacement of resources, an alternative trained engineer will be ready for a replacement if required, in case of: No-show, Annual Leave, Sick Leave or Emergency Leave.

EXPENSES

No Exployment Expenses. Since there is NO Visa, NO Insurance, NO Air Tickets, NO Annual Vacation, NO End of Service. Resources deployed at your project will be completely our responsibility and therefore it will save such expenses for you.

PRICE

What you get is better than market price, We Guarantee Engineer’s market price, a standard market rate that you can check against the best possible quality of work and all of that requirements being fulfilled without any hiring cost.

TEAM

We promise Qualified Team and Highly Qualified Engineers, which always have a second level support from iTEAM SYSTEMS Office. This is to ensure that our client have no Downtime and that are all tasks are done efficiently. We make sure that we never miss a deadline.

LET US HELP YOU

RESOURCE OUTSOURCING

AVAILABILITY

12 Months a Year Availability, An assurance that a trained resource is working on the tasks 12 months a year, which means there is NO Annual Leave, NO Sick Leave, NO Emergency Leave and you have assured service on all working days.

REPLACEMENT

Immediate Replacement of resources, an alternative trained engineer will be ready for a replacement if required, in case of: No-show, Annual Leave, Sick Leave or Emergency Leave.

EXPENSES

No Exployment Expenses. Since there is NO Visa, NO Insurance, NO Air Tickets, NO Annual Vacation
NO End of Service. Resources deployed at your project will be completely our responsibility and therefore it will save such expenses for you.

PRICE

What you get is better than market price, We Guarantee Engineer’s market price, a standard market rate that you can check against the best possible quality of work and all of that requirements being fulfilled without any hiring cost.

TEAM

We promise Qualified Team and Highly Qualified Engineers, which always have a second level support from iTEAM SYSTEMS Office. This is to ensure that our client have no Downtime and that are all tasks are done efficiently. We make sure that we never miss a deadline.

LET US HELP YOU

CONSULTANCY

NETWORK & WIRELESS

Networks are the backbone of every business . iTEAM SYSTEMS is committed to ensuring the best possible experience with our products. Technical assistance is available through our comprehensive customer support services.

VOICE SERVICES

Voice Systems or Call centers, iTEAM SYSTEMS engineers are specialist with call center technologies, including interactive voice recognition, voice, computer telephony integration, call recording, and advanced call routing.

SECURITY

All of our cameras can be accessed remotely from your smartphone, tablet or laptop. Allowing you to check in on your home or monitor staff at work wherever you are. Many of our security cameras can also be set to be motion activated.

SURVEILLANCE

Businesses today need infrastructure that’s driven majorly by technology and generally constitutes expensive servers, workstations and equipment. It is imperative to ensure foolproof safety of equipment as theft can impact performance.

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